Safe and Responsible Betting

tjbaji's commitment to responsible gaming

tjbaji believes entertainment is at its best when it is safe and controlled. We are here for you with deposit limits, self-exclusion, and expert support.

Why is responsible gaming important?

Online betting and casino gaming is an entertainment activity. It stays enjoyable only when players are aware of their limits and participate responsibly. tjbaji always holds to the principle that every player's experience should be fun, safe, and controlled.

Responsible gaming means setting your own budget, sticking to time limits, and asking for help when needed. On the tjbaji platform we provide tools and features that help you stay in control at all times. Our 24/7 Bengali live chat support team is always ready to address any concern you may have.

Remember: gambling is entertainment, not a source of income. If you feel that playing is having a negative effect on your daily life or finances, seek help right away.

21+ Only This platform is for users aged 21 and above only.

Our protection tools

These features are available free of charge to help keep your gaming experience at tjbaji safe and controlled.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount for yourself. This keeps your budget under control and reduces the risk of overspending. Setting a limit is straightforward and can be changed at any time.

Time-Out

If you feel you need a break, use the time-out feature. You can temporarily close your account for anywhere from 24 hours up to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

If you need a longer break, choose self-exclusion. Your account can be restricted for 6 months or permanently. Promotional communications are also suspended during this time.

Bet Limit

Set a maximum amount for a single bet in each session. This keeps you from placing a large bet on impulse and makes the gaming experience more enjoyable.

24/7 Support

For any issue, contact our 24/7 Bengali live chat support. Our specialist team is always ready to provide guidance and assistance on responsible gaming.

Activity Review

View your betting history, win and loss records, and time spent. Analysing your own activity makes it easier to make informed decisions.

Recognise the warning signs

In some situations betting can turn into an addiction. If you notice the following signs in yourself or someone you know, you should seek help right away:

Warning signs

  • Repeatedly betting more to try to recover losses.
  • Hiding your betting from family or friends.
  • Using money meant for everyday expenses (food, rent, medicine) to bet.
  • Feeling restless or irritable when you are unable to bet.
  • Spending too long playing while neglecting work, studies, or family.
  • Repeatedly failing to stop betting.
  • Noticing a negative impact on your relationships or mental health.

If these signs appear, contact our live chat support or reach us by email. Our team is able to provide the help you need. Remember, asking for help is a sign of courage.

21+ Age Restriction

To participate on tjbaji you must be at least 21 years old. Age is verified at registration and you may be required to submit a valid ID (national ID card or passport) if needed.

Minors attempting to open an account are strictly prohibited. If you suspect that someone close to you (a child or younger family member) is trying to use this platform, please notify us immediately.

  • Age verification is mandatory at registration.
  • Accounts belonging to minors are closed immediately.
  • A reporting facility is provided for parents and guardians.
  • This platform is for users aged 21 and above only.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit on your account. Lowering a limit takes effect immediately. A 72-hour waiting period applies when raising a limit.

Session Time Limit

Set a limit on how long you play in one sitting. When the set time is up, the session ends automatically. This helps prevent excessive playing habits from forming.

Permanent Self-Exclusion

If you want to stay away from gaming for the long term, choose permanent self-exclusion. It can be activated with the help of the support team.

Simple steps to get help

If you feel that betting is having a negative effect on your life, follow the steps below:

1

Assess yourself

Look at the warning signs listed above and ask yourself honestly. If more than one sign applies to you, seeking help is the right decision.

2

Set a time-out or limit

Log in to your account and activate a deposit limit or time-out. It works immediately and protects you from excessive play.

3

Contact live chat

Reach our 24/7 Bengali live chat support. The team will listen to your situation in confidence and help you take the right steps, including self-exclusion.

4

Send a request by email

If you are uncomfortable speaking directly, email [email protected]. Send your request for account restrictions or self-exclusion in writing.

5

Seek professional support

Alongside tjbaji's support, speak with a mental health professional or counsellor. Professional help is very effective for finding a long-term solution.

Core principles of responsible gaming

Set a budget

Decide on a fixed amount before you start playing and do not go beyond it. Do not try to recover money you have lost.

Manage your time

Set a time limit before you play. Take regular breaks and spend time with family and friends. Betting should not be your only form of entertainment.

Stay aware

Keep a clear head. Do not place large bets on impulse. Avoid betting after consuming alcohol or other substances.

See it as entertainment

Betting is entertainment only. Do not treat it as a source of income or a solution to financial problems. Outcomes are always uncertain.

Let your family know

Tell someone you trust that you bet. Transparency is the best defence against addiction. Family support plays an important role in recovery.

Take breaks

There is no need to play every day. Take regular breaks. Try stepping away completely for a few days or weeks now and then — that is what responsible gaming looks like.

Frequently Asked Questions

Questions about responsible gaming

Log in to your account, go to Account Settings, and click on the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. If you want to raise a limit, you will need to wait 72 hours. Contact us on live chat for further help.

Self-exclusion means voluntarily removing yourself from the platform for a set period or permanently. During this time you will not be able to log in, place any bets, or receive promotional emails. It can be activated for 6 months or longer. To activate it, email the support team or let us know via live chat.

A time-out is a short-term break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term — from 6 months up to permanent. Ending it requires a special process and a cooling-off period applies. For serious concerns, self-exclusion is the right choice.

No. tjbaji strictly enforces a 21+ age policy. Age is verified at registration, and in cases of doubt a photo of a national ID card or passport may be requested. If an account belonging to a minor is found, it is closed immediately and any deposited funds are returned.

Contact tjbaji's 24/7 Bengali live chat support directly, or email [email protected]. Our team will listen to you in confidence and help you activate self-exclusion or other protective measures. It is also helpful to seek advice from a mental health professional.

Your account balance is fully protected during a time-out or self-exclusion. If there are any withdrawable funds, arrangements are made to return them through a special review process. Contact the support team for more details.

Play safely, with enjoyment

Responsible betting at tjbaji is a way of life. Enjoy the games within your own limits. We are always here for you whenever you need help.

If you have a problem, contact us on live chat or at [email protected].